A user name is needed when creating a Direct Marketing Program account and is required to log in. The user name must be 8-15 characters in length.

Do not include any special characters (i.e., ! * % $ #).

A password is needed when creating a Direct Marketing Program account and is required to log in.

The password must be 8-12 characters in length and contain:

• an uppercase letter
• a lowercase letter
• a number and
• one of the following: ! # $ % ^ & ; * ( ) -

Select “Forgot Password?” if you have forgotten your password.

A link to reset your password will be sent to the e-mail address associated with your account.